Everything you need to know before rolling out Speakspots across your hotel chain
We answer the key questions on pricing, implementation, and integrations so you can make a confident decision.
Is there a minimum contract term or mandatory commitment?
No. Speakspots runs on a monthly subscription with no lock-in clauses. You can cancel at any time with no penalties.
Can I add or remove hotels from the service whenever needed?
Yes. You can activate or deactivate hotels month by month based on operational needs and business priorities.
Do you offer discounts?
Yes. We offer volume-based discounts depending on hotel size and total number of properties in your group.
What if my hotel only operates for part of the year?
You only pay during the months when the hotel is operationally open.
What happens if a hotel is temporarily closed for renovations?
During renovation periods and operational closure, that hotel's subscription is not billed.
Why we offer a 30-day free trial
At Speakspots, we prioritize measurable results from day one. That's why we offer a 30-day free trial: so your team can validate real impact on operations, guest experience, and incremental revenue opportunities before scaling across the group.
Why deploy WhatsApp with Speakspots instead of managing it in-house?
Speakspots is an official WhatsApp Tech Provider. We centrally manage your conversational operations: deployment, maintenance, continuity, and ongoing service optimization across your entire portfolio.
How is the service activated by guests?
After check-in, and through a PMS integration, guests automatically receive a welcome WhatsApp message. Communication uses the hotel's official number, reinforcing trust and brand recognition.
How does the assistant handle guest questions?
The assistant is powered by a unified knowledge base with your hotel's operational and commercial content (website, app, and documents). When human intervention is needed, the query is escalated to the right team, and the system incorporates that learning to improve future responses.
How does Speakspots integrate with my PMS?
We work with multiple PMS providers in both Cloud environments (APIs/Webhooks) and On-Premise setups (SFTP/DLL). Our technical team defines the best-fit architecture with you and your PMS partner for each property.
Can Speakspots integrate with systems beyond the PMS?
Yes. Speakspots can integrate with CRM, Housekeeping, Maintenance, and booking engines/platforms, among other systems. The more integrations you activate, the greater the operational and commercial impact in day-to-day hotel operations. Speakspots does not charge any fees for new integrations, maintenance, or migrations.
100% renewal rate
Book a free proof of concept (POC) during 30 days at your hotel. We have accomplished a 100% renewal rate post-POC in 2025 and 2026.